GovX by Bharatx Innovation Lab

Terms of Service

Effective Date: 01-01-2026

These Terms of Service (“Terms”) govern your access to and use of the website, platforms, products, services, research, tools, and content (collectively, the “Services”) provided by BharatX Innovation Lab Private Limited, operating as Bharat Innovation Lab (“BIL”, “we”, “us”, or “our”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. About Bharat Innovation Lab

Bharat Innovation Lab is a governance consulting, policy research, and implementation-focused organization working with governments, public institutions, civil society, and other stakeholders to design, pilot, and scale citizen-centric solutions.

Company Details:

Legal Name: BharatX Innovation Lab Private Limited

Registered Office: New Delhi, Delhi, India

Email: contact@bharatinnovationlab.com

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract under Indian law to use our Services.

By using our Services, you represent and warrant that you meet this requirement.

3. Scope of Services

Our Services may include, but are not limited to:

  • Governance consulting and advisory
  • Policy research, analysis, and reports
  • Digital platforms, dashboards, or tools
  • Workshops, pilots, and field implementations
  • Publications, insights, and public content

Specific services may be governed by separate agreements, proposals, or Statements of Work (SoW). In case of conflict, such agreements shall prevail.

4. Use of Services

You agree to:

  • Use the Services only for lawful purposes
  • Not misuse, disrupt, or interfere with the Services or systems
  • Not attempt unauthorized access to data, systems, or networks
  • Not reproduce, resell, or commercially exploit our content without permission

We reserve the right to suspend or terminate access if these Terms are violated.

5. Intellectual Property Rights

All content, materials, methodologies, frameworks, reports, designs, trademarks, logos, and intellectual property associated with the Services are owned by or licensed to Bharat Innovation Lab unless otherwise stated.

You may:
  • View and use content for informational and non-commercial purposes
You may not:
  • Copy, modify, distribute, publish, or create derivative works without prior written consent All rights not expressly granted are reserved.

6. Confidentiality

Certain engagements may involve access to confidential or sensitive information relating to governments, institutions, partners, or citizens.

You agree:

  • To maintain confidentiality of such information
  • Not to disclose or misuse confidential data without authorization

Specific confidentiality obligations may also be governed by separate agreements or NDAs.

7. Data and Privacy

Our collection and use of personal data are governed by our Privacy Policy, which forms an integral part of these Terms.

We are committed to responsible data handling in accordance with applicable Indian laws, including emerging digital personal data protection frameworks.

8. Third-Party Links and Services

Our Services may include links to third-party websites or tools. We do not control or endorse such third parties and are not responsible for their content, policies, or practices.

Your interaction with third-party services is at your own risk.

9. Disclaimers

  • Services are provided on an “as is” and “as available” basis
  • We do not guarantee uninterrupted or error-free operation
  • Insights, analysis, or recommendations are advisory in nature and should not be construed as legal, financial, or statutory advice

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of Liability

To the extent permitted under Indian law:

  • Bharat Innovation Lab shall not be liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability arising from any claim shall not exceed the fees paid to us for the specific Service giving rise to the claim

11. Indemnification

You agree to indemnify and hold harmless Bharat Innovation Lab, its directors, employees, and affiliates from any claims, losses, or damages arising out of:

  • Your misuse of the Services
  • Violation of these Terms
  • Infringement of any rights of a third party

12. Termination

We may suspend or terminate access to the Services:

  • For violation of these Terms
  • For legal or regulatory reasons
  • At our discretion with or without notice

Termination does not affect accrued rights or obligations.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

14. Amendments

We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

For any questions, clarifications, or legal notices, please contact:

Bharat Innovation Lab

Email: contact@bharatinnovationlab.com

Address: New Delhi, Delhi, India